Soft Deleter User Manual 5.3.6
  • 06 Jan 2022
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Soft Deleter User Manual 5.3.6

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Article summary

USING THE SOFT DELETER

  1. In Content Manager, locate the record(s) you wish to delete

  2. Right-click on the record and navigate to and select Send to > FYB Soft Deleter
    image.png

    Alternatively, you can use the Soft Deleter button from the ribbon (if configured)
    image.png

    If you are using the Web Client version click on the MORE dropdown menu and select Soft Deleter
    image.png

  3. Select a reason for the deletion
    select reason.png

NOTE

Records must only be deleted for appropriate reasons.

  1. Enter the details of your reason in the text field. This step may be optional, depending on how Soft Deleter has been configured. If these details are required, then the Delete button will remain disabled until the details are entered
    text.png
  2. Click Delete and the record(s) will be removed from your view
    delete.png
NOTE

If using the event processor add-in please allow up to 90 seconds for removal.


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